If you still continue to receive this error message, please contact support so we can further assist you. **Please note that if you are on a work computer, your company's IT department may have policies in place that prevents these changes from resolving the issue.** If it does, you should be able to load your assignment in Chrome without getting the error message. The WebGL options should now say Hardware Accelerated. Your Graphics Feature Status should now look like this: Once Chrome opens again, navigate back to "chrome://gpu". As soon as you do this, you will see a blue "Relaunch Chrome" button appear at the bottom of the page. The very first option on this page should be "Override Software Rendering List".Ĭhange the dropdown menu from "Disabled" to "Enabled". In the address bar, remove "gpu" and type "flags".Īt the top of this page, you will see "Experiments" with a warning in red. If your WebGL status says "Unavailable" or "Software only.", proceed to the next steps. In the address bar of Chrome, please type "chrome://gpu" without the quotes. The first thing to check is the GPU settings in Chrome. **If you do not feel comfortable changing these settings, please contact support and we will be happy to assist** Follow the instructions below if you are receiving the " You need a browser that supports WebGL" error message when attempting to load your Shadow Health DCE assignments OR are experiencing the Black Screen issue. To activate WebGL interface in Google Chrome, you will need to: open Google Chrome settings: chrome://settings select the Advanced section in the System sub-item, activate the Use Hardware Acceleration option restart the app go to the section chrome://flags check if the Disable WebGL option is disabled.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |